If The sunshine is flashing, then the printer will not be linked to the community. Go to Setup - Network - Wireless setup wizard to connect the printer into the network.
Be warn for scammers putting up phony assistance telephone quantities and/or e mail addresses on the community. If you believe you've received a faux HP Support message, please report it to us by clicking on "Flag Write-up".
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When you come upon an mistake message while trying to scan a doc using your HP OfficeJet Pro 6960, it may be owing to various factors such as program difficulties, connectivity troubles, or components malfunctions. Here are a few steps to troubleshoot and solve The difficulty:
after you say you unplugged the wire...did you are doing it even though the printer was on? unplugging the printer while on and ready a moment in advance of plugging back again in performs a hard reset. Be sure to plug it right into a wall outlet and exam once again.
Now plug back again the ability cable straight into a wall outlet with no surge protector or an extension twine and afterwards plug back again the ability cord for the printer.
Be inform for scammers posting fake support phone quantities and/or e-mail addresses around the Group. If you think that you've got obtained a fake HP Aid message, you should report it to us by clicking on "Flag Submit".
I log in to your site and am offered that has a monitor that appears to presume that I am a returning user that seems to have forgotten my password. That is certainly only the start as I click on in my title and am m offered with nearly anything but what I'm looking for.
Using the printer turned on, disconnect the ability twine with the rear of the printer as well as unplug the ability twine through the wall outlet.
I am happy I could contribute in direction of resolving The problem and getting the solution you ended up searching for.
Accomplish a Hard reset to the printer and Guantee that the printer is connected on to the wall outlet instead of towards the surge protector.
It's been some time due to the fact any person has replied. Simply question a brand new problem if you want to start out the dialogue once more.
Try generating a standalone duplicate OfficeJet Pro 6970 and Check out if that works. By this, we can easily conclude if this can be a hardware or simply a driver concern.
I came across your publish and desired to assist you. I realize you might be obtaining troubles even though printing from the HP OfficeJet printer. Don't worry as I've a handful of solutions which should really enable you to resolve this issue.
Acquire the IP address from the printer – You'll be able to touch the “wi-fi” icon over the printer user interface to have the IP deal with.